Saturday, December 22, 2012

Freelance Customer Service - British Council - United Arab Emirates

We are looking for freelance customer service staff for our offices in Abu Dhabi, Dubai and Sharjah.

The purpose of the job is to provide a professional customer service to all British Council customers through a range of mediums (face to face, email and phone) as a key member of the Customer Services Team

Freelance customer service staff will be paid an hourly rate of AED 35 to AED 50 based on the job assignment.

Essential Skills and Knowledge
    Customer Services
    Computer Skills
    Communications Skills
    English Proficiency - IELTS level 6

Essential Experience

    At least one year experience in customer services and in handling enquiries and complaints
    Knowledge of finance and accounting
    Proven experience in cash collection 

The closing date for applications is 10 January 2013. Please read the Role Profile carefully and complete the application form. (You may use the Guidance notes, Behaviours pack and Generic Skills pack to help you). Fully completed applications should be returned to jobs@ae.britishcouncil.org