Tuesday, October 15, 2013

Senior Specialist VHF Network Support - SITA - United Arab Emirates

Education & Qualifications
- University degree in Engineering (major in Electronics, Telecommunications or Computer Science discipline).


- Experience in the area of radio and network infrastructure deployment and/or maintenance is required
- At least 3 years of professional experience in network support domain (preferably in VHF telecommunications industry).
- Experience in WAN products monitoring and troubleshoot a plus.
- Proven knowledge and experience in VHF radio communications.
- Fluency in both spoken and written English. Preferrably also with fluent Arabic

Key Responsibilities
- Paticipate in user workshops to validate customer requirements, confirm and negotiate technical specifications upon activation of a project, verifying adherence to requirements in delivered solutions.
- Implement added functionality; either from specific application enhancements or functionality requirements of the user community.
- Implement technical change requests ensuring all system changes follow agreed policy and comply with audit requirements.
- Work with cross-functional teams to design extensions to the existing applications.
- Provide maintenance and support of applications developed.
- Draft technical documentation that supports the products as defined in the requirements.
- Using the technical specification, create unit test plan, cases, scripts and documentation and perform actual testing relating to the technical testing.
- Ensure all risks and issues that effect the project are raised following set processes and are actioned appropriately. Escalate risks and issues that pose a significant impact to deliverables.
- Support implementation of specific application/s in each specific country / region.
- Mentor and coach a small group of less experienced Specialists ensuring they have the skills and knowledge in order to perform their roles.

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