The purpose of the job is to ensure that British Council Young
Learners courses remain a premium service in Qatar through taking
communications between the organisation, parents, and students to a more
proactive level, making appropriate personal contact to gain a rounded
understanding of customer needs and expectations.
Please note that the monthly salary for this post is QAR 5315.
Essential Behaviours
Connecting with others
Working together
Shaping the Future
Making it happen
Essential Skills and Knowledge
Fluent, native-speaker level spoken Arabic and English (at least IELTS 7.0 or equivalent).
Written English to at least IELTS 7.0 or equivalent.
Strong interpersonal skills, to retail or hotel industry standard, able
to build rapport with customers and young learners rapidly and
effectively.
Strong cultural awareness, able to communicate
effectively with parents and students from a wide range of nationalities
and backgrounds.
Essential Experience
Computing Skills:
at least level 2 (intermediate) for MS Excel, Word, and
Outlook.Knowledge of Excel for data collection, collation, and
production of basic charts is essential.
The closing date for applications is 1 October 2012.
Please read the role profile carefully and complete the application
form. (You may use the Guidance notes, Behaviours pack and Generic
Skills pack to help you). Fully completed applications should be returned to jobs@qa.britishcouncil.org