Friday, April 5, 2013

Account Manager - Riyadh - Saudi Arabia

Description: Qanawat is the leading provider of Mobile VAS Managed Services, mobile advertising, Smartphone applications, mobile portals and content aggregation across the Middle East, Africa and Asia.

The Account Manager is responsible for identifying new business opportunities within assigned accounts, and managing sales lifecycle (lead, opportunity, and proposal) to close deals. The Account Manager is responsible for meeting sales targets within assigned accounts and regions and will act as Qanawat’s ultimate accountable representative for business development and service delivery purposes.
Duties & Responsibilities

Presales and sales activities:

• Achieve medium and long term sales targets according to the directives and KPIs defined within sales & marketing area.
• Prospect for new customers and support country managers by using his/her contacts in the industry to generate revenue and research new business leads.
• Maintain and build strong relationships with existing customers.
• Manage qualified leads and opportunities negotiating proposals with customers.
• Maintain sales system updated with information about ongoing leads, opportunities content sales and proposals to produce accurate reports and sales forecasts.
• Obtain mobile content sales reports on time from customer personnel.
• Gather relevant data and monitor the market (operators, content and service providers, handset manufacturers).
• Participate in the preparation of commercial proposals and tenders.
• Ensures timely and accurate invoicing/payment.

After sales support:

• Service management of assigned accounts ensuring appropriate quality service levels. Overall internal coordination of account related activities. Liaise with Service and Delivery Coordinators to ensure completion of service delivery process, quality of services and customer satisfaction.
• Conduct frequent follow-up meetings with customers. Creation, execution and revision of action plans as appropriate to meet changing needs and requirements. Identification of the issues and corrective actions.

Desired Skills & Experience

• Ideal candidate will be a Saudi National or born in Saudi Arabia
• Bachelors Degree in Science, Business Administration or Marketing
• 3 to 5 years of experience in a sales and/or marketing position in either Telecoms or Digital Media industries
• Experience meeting sales quota goals and revenue expectations
• Work requires professional written and verbal Arabic and English communication and interpersonal skills.
• Ability to produce quality materials within tight timeframes and simultaneously manage several projects/accounts.

E-mail: recruitment@qanawat-me.com