Quality Analyst - Cleveland Clinic - Abu Dhabi - UAE

This position is responsible for providing support to the Institutes and clinical areas to develop maintain and implement quality improvement initiatives based on identified quality and safety gaps.

Experience:
• A minimum of three years of clinical health care experience (e.g., nursing, allied health, healthcare quality)
• Experience with Plan, Do, Study, Act (PDSA) Model for Improvement and/or Lean Six Sigma is preferred
• Proficient in the use of PCs, spreadsheets and other software applications
• Strong analytical, organizational, time management, and project management skills
• Strong oral and written communication skills
• Ability to speak and write in English

Responsibilities
• Obtains information from various IT systems and conducts database research
• Measures and analyzes quality, safety and patient experience data, reflecting processes and outcomes prioritized by CCAD and the Institutes
• Drives continuous improvement activity around clinical quality, safety and patient experience priorities and coordinates performance improvement projects in collaboration with the Senior Manager, Quality
• Clearly communicates quality and safety priorities of the hospital and institutes to all stakeholders of the organization
• Assists with clinical process improvement, accreditation, patient safety, and clinical risk management activities within assigned hospital/institute areas as needed
• Assists with special projects as needed
• Performs other duties as assigned

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Manager Internal Controls - Cleveland Clinic - Abu Dhabi - UAE

This position will work closely with leadership to establish control standards, determine gaps and improve business processes.
It will be responsible for developing and conducting a testing program to support remediation of internal control environment and performing reviews required for assigned audits including testing the effectiveness of internal controls.

Education
• Bachelor’s degree required. Business Management, Finance or Accounting, or related field, is preferred
• Certification as CPA or CA (or equivalent) is required

Experience
• Minimum of 5-7 years of audit experience
• Proven management and leadership skills
• Demonstrated ability to successfully plan, develop, lead and execute projects
• Requires critical thinking skills, decisive judgment
• Strong oral and written communication skills
• Ability to speak and write in English is required

Responsibilities
• Assist CCAD Financial Controller to work with other CCAD personnel to confirm that appropriate internal control mechanisms, policies and procedures are in place to ensure that CCAD financial activity is accounted-for and reported accurately
• Monitor and control proper system segregation of duties and ensure proper and effective corporate governance
• Work with ERP system and internal processes to evaluate current control environment
• Provide support to key decision makers and be the interface between the business and technology/systems
• Manage and provide systems administration support for ERP system to ensure use is optimized
• Liaise with financial systems providers for systems development, maintenance and support
• Contribute to organizational policy regarding quality standards and strategic planning in relation to financial systems.
• Support accounting projects as needed.
• Performs other duties as assigned

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Manager Billing - Recovery - Cleveland Clinic - Abu Dhabi - UAE

This position is responsible for overseeing the day-to-day billing function for CCAD, including hospital, professional billing. Will be responsible for reporting, analysis, metrics tracking and continuous performance improvement. Will manage a team of billers to ensure staff coverage is sufficient and meets operational needs. Ensure accurate and timely management of billing issues. Develop, coach, mentor staff and give constructive and timely feedback and ensure all employee evaluations are completed. This position will be required to maintain current knowledge about local health insurance rule changes. Will ensure that the Charge Description Master is maintained with integrity and current pricing, Will be responsible in identifying denial issues and will initiate work towards reducing errors and defects through collaboration with other revenue cycle and clinical stakeholders.

EDUCATION
- Bachelor’s degree in Business Management, Finance or Accounting, or
related field, is required
- CMRS (Certified Medical Reimbursement Specialist) or Certified Billing
Specialistis preferred
- MBA preferred

RESPONSIBILITIES
- Directs and manages the daily operation of the billing function for CCAD to
ensure that all charges are processed and billed timely and accurately
- Oversees and maintains policies and standard operating procedures for the
department
- Will manage denial issues and work towards reducing denial risks to CCAD
- Coordinates liaison activities related to various billing needs between
departments
- Designs, compiles billing-related financial reports including quality metrics
- Supervises staff and assists in the training of new employees
- Ensures staffing and scheduling of staff are optimum to meet operational
needs
- Handles employee performance evaluation and feedback
- Maintains the integrity of the charge descripton master file to ensure
accurate billing and compliance to HAAD updates
- Ensure CCAD is compliant to HAAD billing regulations
- Maintains current knowledge of the health insurance business in the UAE
and works towards keeping information current on US trends relating to
healthcare insurance and shares, trains others about these
- Maintains collaborative relationship with other stakeholders within RCM as
well as clinical operations to resolve any billing deficiencies.

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Flight Analyst - Qatar Airways - Doha

Welcome to a world where ambitions fly high
From experienced pilots to dynamic professionals embarking on new careers, Qatar Airways is searching for talented individuals to join our award-winning team.

We take pride in our people—a dynamic and culturally diverse workforce is essential to why we are one of the finest and fastest growing airlines in the world.

We offer competitive compensation and benefit packages and Doha based employees receive a range of allowances and enjoy a tax-free income.

About Your Job:
This vacancy is a requirement within Pricing and Revenue Management Department.

The Flight Analyst is responsible for managing flights and capacity over the booking cycle of the flight. You will have a good overview and understanding of passenger demand by the traffic flows and passenger travel patterns and its effect on the whole network.

You will monitor passenger booking pattern over the booking cycle of the flight and manage over-booking to maximise revenue. You will closely work within the Inventory Demand and Pricing team in identifying strong and weak flights and provide proactive measures to maximise the revenue. You should be able to analyse and validate/correct the forecast on your routes in co-ordination with the demand analyst.

You will also be responsible for reviewing and approving proper optimisation parameters which provides the means to ensure leg optimisation reflects market needs and business policies and decisions.

The Flight Analysts coordinates with the Operations Control Centre & Corporate Planning teams as well so that seamless operation is provided with the most optimal commercial input.

About You:
The ideal candidate for this role must have strong working knowledge in managing flights, routes and capacity of routes and has Revenue Management background and experience. You must have the ability to understand and analyse Origin/Destination dimensions of passenger flow across the network and has the ability to interact and communicate with all facets of the Airline.

You must be analytical, detail oriented and comfortable in working with numbers and data. You must have excellent interpersonal skills and you must be able to work within a team environment. You have to highlight the main changes in the booking trend to your superiors and you must be able to provide leadership and guidance to the flight analysts assigned to your team.

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Chief Pilot - Al Maha Airways - Jeddah - Saudi Arabia

Welcome to a world where ambitions fly high
From experienced pilots to dynamic professionals embarking on new careers, Qatar Airways is searching for talented individuals to join our award-winning team.

We take pride in our people—a dynamic and culturally diverse workforce is essential to why we are one of the finest and fastest growing airlines in the world.

We offer competitive compensation and benefit packages and Doha based employees receive a range of allowances and enjoy a tax-free income.

Chief Pilot:
The Chief Pilot will be responsible for managing the day to day flying operation of fleet aircraft in a safe, cost effective and efficient manner ensuring compliance with quality system and legal requirements.

Requirements:
Qualifications:
•Bachelors Degree or equivalent
•Airline transport certificate with appropriate ratings for at least one of the airplanes used in the certificate holder's operation--A320 Type Rated

Previous Experience:
•Persons holding this position for the first time ever, must have at least 3 years experience, within the past 6 years, as pilot in command (PIC) of a large airplane operated under part 121 or part 135 of this chapter, if the certificate holder operates large airplanes. If the certificate holder uses only small airplanes in its operation, the experience may be obtained in either large or small airplanes.
•In the case of a job holder with previous experience as a Chief Pilot, have at least 3 years experience as pilot in command of a large airplane operated under part 121 or part 135 of this chapter, if the certificate holder operates large airplanes. If the certificate holder uses only small airplanes in its operation, the experience may be obtained in either large or small airplanes.

Other Prerequisites:
The job holder must:
1)    To the extent of his/her responsibilities, have a full understanding of the following materials with respect to the certificate holder's operation:
i)      Aviation safety standards and safe operating practices;
ii)     14 CFR Chapter I (Federal Aviation Regulations);
iii)    The certificate holder's operations specifications;
iv)   All appropriate maintenance and airworthiness FAA requirements
2)    Discharge his/her duties to meet applicable legal requirements and to maintain safe operations.

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Lead Cargo Strategic Analyst - Qatar Airways - Doha

Welcome to a world where ambitions fly high
From experienced pilots to dynamic professionals embarking on new careers, Qatar Airways is searching for talented individuals to join our award-winning team.

We take pride in our people—a dynamic and culturally diverse workforce is essential to why we are one of the finest and fastest growing airlines in the world.

We offer competitive compensation and benefit packages and Doha based employees receive a range of allowances and enjoy a tax-free income.

About the Job:
Reporting to the Cargo Route Manager, you will set the revenue management strategy on part of the QR Network and ensure it is executed by the Flight Analysts. You will be acting as the deputy Cargo Route Manager.
You will perform an analysis of network results and take initiative in order to stimulate optimization improvements, utilising both commerical and operational opportunities.
You will organise and execute the communication towards the commercial organisation in order to maximise the revenue contribution to the network and improve the profitability.You will be deciding on the optimal mix between free-sales capacity and allocated capacity for each flight based on demand.
You will also monitor the allotment utilization and take decision on monthly right sizing and handle price requests for allotments from Cargo Sales and provide pricing conditions.

About You:
You will need to have a Bachelors Degree or equivalent. A degree in technical, quantitative programme ( in Economics / Mathematics / Computer Science / Engineering) is preferred. An additional specialisation in pricing or revenue management will be an added advantage.
You need to have strong analytical skills and advanced problem solving capabilities. You will need to have excellent communication skills in English with strong computer skills in MS Word and Excel.
A strong understanding of cargo operational and commercial processes required by an international network carrier including network planning, sales with a knowledge of IATA/TACT regulations is preferred.
It is advantageous if you have a strong commercial sensibility with a clear understanding of Revenue Management concepts.

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Manager Landside Facilities - Car parks And Roads - Qatar Airways - Doha

Doha International Airport (DIA) is the hub for the rapidly expanding international Qatar Airways network. Open 24/7 and located just five km from Doha's city centre, the airport is used by more than 35 regional and international airlines. It is also home to the world’s only terminal dedicated to Qatar Airways First and Business Class passengers.

About Your Job:
To keep DIA operational 24x7 at the standard our passengers have come to expect, we need a large and dedicated facilities management (FM) team.  The New Hamad International Airport (HIA) is also nearing completion and will take our passenger experience to another level again! As a senior leader in the DIA FM team, the Manager Landside Facilities, Carparks & Roads is responsible for providing 5 star FM services for all land side buildings including security and police buildings, carparks and roads in addition to all other major land side facilities. You will also be required to implement and manage a FM framework for the Hamad International Airport (HIA) land side facilities to ensure operational readiness is achieved.

About You:
To be considered for this role you will need to have a University degree in Science or Engineering (Electrical or Civil). You will have a minimum of 10 years experience in facilities management, idealy in an airport environment and be fluent in written and spoken English.

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