Senior Sales Manager - Taj Palace - Dubai - United Arab Emirates

Sales and Marketing:
• Focuses on building the unit’s top line revenue by proactively soliciting and managing group/catering related opportunities.
• Up sells each business opportunity to maximize revenue.
• Achieves individual and team sales goals to enable business success.

Customer Service:
• Demonstrates exemplary customer service in adherence with company and brand standards.
• Builds customer loyalty by striving to understand the customer’s needs and providing appropriate solutions.

Guest Satisfaction:
• Ensures sales information provided to Conference & Catering or Group Management whichever applies is accurate, complete and timely and enables units to meet or exceed guest expectations.
• Continuously focuses on improving guest satisfaction to create customer loyalty and increase market share.

Profile DESIRED KNOWLEDGE, SKILLS AND ABILITIES
1. High School Diploma or equivalent required; Bachelor’s Degree preferred
2. Minimum 2 years or equivalent experience in Sales and Marketing preferably in Hospitality.
Experience 2 - 5 years
Education Basic - Diploma
Nationality Any Nationality
Gender Any

The Taj Palace Hotel, Dubai
P O Box 42211,
Dubai, UAE.
Tel: (971 - 4) 223 2222
Facsimile: (971 - 4) 227 8222