Female Young Learner Assistant - British Council - Al Khobar - Saudi Arabia

To project a professional image of British Council
To provide a high quality, welcoming and efficiently integrated enquiry and registration service for the full range of the British Council’s product and services.

To play a key role in the development of customer service excellence in Al Khobar
Essential Behaviours:
Connecting with others
Being accountable
Making it happen
Working together
Shaping the future
Creating shared purpose

Skills & knowledge:

English Proficiency to IELTS level 6
Advanced level of written and spoken Arabic
Computer Skills (Level 1):

Experience:
Proven experience in customer services and handling inquiries

Qualifications:
First degree or equivalent

Other important features or requirements of the job:
The Young Learner Assistant will usually work in our partner school to cover the YL programme between 15:30 to 21:30. Daily shift hours, 7.5 hours, will be set by the Customer Services Manager.
Sometimes it may be required to work out of the evening hours, during the day or to work out of the partner premises.
Leave will be taken only during the Young Learner holiday periods, which follow the Saudi school holidays with the exception of our Summer Schools.
Right to Work in Saudi Arabia. Transferable Iqama

The deadline date for applications is 31st July 2012.
Please read the Role Profile carefully and complete the application form (You should use the guidance notes, Behaviours pack and Generic Skills pack to help you complete the application form). Fully completed applications should be sent to ksa.recruit@sa.britishcouncil.org

Only candidates that are shortlisted for the job will be contacted by the British Council, if you are not contacted, your application has not been taken any further.
Please note that short listing may take up to one month after the deadline date.