Store Manager - Chocolateness - Kuwait

Responsible for efficient and profitable operation of a Chocolateness store leads and empowers store team members to ensure that Chocolateness “service experience” is consistently provided for customers through quality store operations.

Responsibilities
1. Identifies and constantly monitors quality issues in relation to service, environment, staffing levels, staff competence, operating procedures, and decides responses/actions to maintain the highest possible standards in all areas.
2. Decides how to manage costs within budget, identifies/implements methods of increasing sales. Assesses compliance with standards, decides action to control/improve.
3. Ensures the proper types and amounts of materials, suppliers and merchandise are ordered and stocked.
4. Decides optimum stock levels against sales, inventory costs and budget.
5. Continuously reviews each employee’s skills and decides targets for/methods to achieve improvement and maintain standards.
6. Expects and encourages full participation of team members in creating store goals and developing plans.
7. Decides how to share goals with team members, how to motivate them, and how to manage achievement.
8. Decides staff required based on skills / potential and day-to-day operating issues. Assesses performance, recommends hiring / terminations.

Experience:
Three to Four years specifically in F&B / Hotel industry.
- Language: Read, write and speak English is a must. Arabic is preferred.

Education:
Diploma/ degree in Restaurant / Hotel Management is desirable. Knowledge of MS office.

Chocolateness
Kuwait - Murqab - Soor St. - Burj Jassim
Tel: +965-22960606
Email: info@chocolateness.net