Sunday, March 17, 2013

IT Service Engineer - Muscat - Oman

Description: Responsibilities:
Provide field operations support to customers in accordance with the terms of the customer contract and
Service Level Agreements (SLA).

Summary of the Job Role:
Maintains solid customer relationships by handling their concerns with speed and professionalism. Also may require skills to trouble shoot customer problems in a timely manner & ensure customer satisfaction after sales / service support and repeat business.


 Diploma / Bachelor of Engineering in Electronics/Electrical. Desired
 IT Certifications
Skills / Knowledge:

 Good technical skills on Office Automation Products.
 Good in conventional MFP’s & Production Printers.
 Good Knowledge in networking system.
 Good team player & motivator.
 Excellent customer relationship / quality service.
 Strong analytical and problem solving skills.
 Good interpersonal and organizational skills.
 Fluent verbal and written communication skills.

 3- 5 years’ work experience in Office Automation industry