Description: Responsibilities:
Provide field operations support to customers in accordance with the terms of the customer contract and
Service Level Agreements (SLA).
Summary of the Job Role:
Maintains solid customer relationships by handling their concerns with speed and professionalism. Also may require skills to trouble shoot customer problems in a timely manner & ensure customer satisfaction after sales / service support and repeat business.
Qualification:
Required
Diploma / Bachelor of Engineering in Electronics/Electrical. Desired
IT Certifications
Skills / Knowledge:
Good technical skills on Office Automation Products.
Good in conventional MFP’s & Production Printers.
Good Knowledge in networking system.
Good team player & motivator.
Excellent customer relationship / quality service.
Strong analytical and problem solving skills.
Good interpersonal and organizational skills.
Fluent verbal and written communication skills.
Experience:
3- 5 years’ work experience in Office Automation industry
E-mail:mhd@jobibex.com
Provide field operations support to customers in accordance with the terms of the customer contract and
Service Level Agreements (SLA).
Summary of the Job Role:
Maintains solid customer relationships by handling their concerns with speed and professionalism. Also may require skills to trouble shoot customer problems in a timely manner & ensure customer satisfaction after sales / service support and repeat business.
Qualification:
Required
Diploma / Bachelor of Engineering in Electronics/Electrical. Desired
IT Certifications
Skills / Knowledge:
Good technical skills on Office Automation Products.
Good in conventional MFP’s & Production Printers.
Good Knowledge in networking system.
Good team player & motivator.
Excellent customer relationship / quality service.
Strong analytical and problem solving skills.
Good interpersonal and organizational skills.
Fluent verbal and written communication skills.
Experience:
3- 5 years’ work experience in Office Automation industry
E-mail:mhd@jobibex.com
