Market Manager - ABB Group - Saudi Arabia

Ideally you'll hold Bachelor’s Degree in Electrical Engineering.And most have experience in Medium Voltage Products also most be Excellent in communication skills in English and Arabic languages.

Keep the competitive intelligence for the complete product portfolio.Achieve profitable growth
Manage product portfolio in the country together with the Global Product Marketing Manager Prepare Business Development Strategy with FES Manager
Participate in the Demand Side Budget process
Maintain project pipeline and OR forecast using CCP
Prepare and maintain FES related reports.
Assure proposals for negotiations on time
Track and monitor quotations (projects lists, volume of offers, won-lost analysis, provide feedback of offers to the FF, etc) -Assure order handling of products in coordination with LBU.Organize after sales for the products in coordination with LBU.

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Executive Project Logisitcs - Dubai - Agility Logistics - United Arab Emirates

Reporting to the Operations Manager- Project Logistics the Executive- PL coordinates and manages all movements of shipments coming in and out of Dubai, both domestic and international. Responsible for shipment bookings in all mode of transports, ensures that all transactions are covered in accordance to the local operations processes while maintaining high levels of customer satisfaction.

To be successful in securing this role it is essential that you will have acquired:

Education
    Bachelor’s degree in an y logistics related discipline

Experience
    With a minimum of 2 to 3 years in a similar role
    Pricing experience

Skills
    Fluency in English (written and spoken), a must; Arabic an advantage
    Strong communication skills
    Strong interpersonal skills
    Strong Organizing skills
    Attention to detail

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Penguin Trainer - Majid Al Futtaim Leisure - Dubai - United Arab Emirates

Bachelor’s degree in Biology or Zoology or related field or equivalent experience
• 1 year of training experience, preferably with marine mammals
Demonstrated experience in accepted husbandry skill areas, including:
• Previous experience in maintaining living specimens
• Ability to work well with staff and supervisors
• Ability to perform well under duress typical of positions dealing with living organisms

Typical Physical Demands:
• Be able to lift 50 lbs. to shoulder height
• Carry materials, transport boxes, buckets, etc. throughout the facility
• Standing, walking for long periods in a cold environment

We are seeking qualified Penguin Trainer to participat in the husbandry and training of the penguin collection, including the maintenance of holding area, preparation of diets/penguin feeding and the set-up and maintenance of presentation areas.

Essential Job Functions:
• Monitor and perform daily feeding and training of Antarctic penguins
• Monitor penguins during public demonstrations
• Clean exhibit on a daily basis, including touch-up after presentations
• Observe penguins for signs of stress or illness
• Keep records current each day
• Public speaking for penguin presentations and guest orientation
• Performs other duties as required

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E-Commerce Executive - Park Rotana - Abu Dhabi - United Arab Emirates

You should be an advertising, marketing or communication graduate with preferable experiences in a similar field. You must be a computer literate with effective communication skills, verbal and written in English and preferable in Arabic as well.

As an E-Commerce Executive you are responsible to assist the Marketing & Communication Team in seeking online marketing opportunities and in managing the SEO of Rotana website while bringing revenue to the hotel, whereby your role will include key responsibilities such as:

•Assist the Director of Marketing & Communications and the Corporate Director of E-Commerce in developing and increasing traffic through direct and semi-direct online channels that will improve the overall revenue for the property and other key financial and customer matrix
•Assist the Director of Marketing & Communications and the Corporate Director of E-Commerce in evaluating the performance of our branded website and give suggestions for how to promote and improve the presence of the hotel on the web, with the intention of increasing number of bookings and keeping the website up to date
•Monitor, implement and execute the active presence of the property on all Social Media tools to maximize the online exposure of the property
•Monitor and develop e-newsletters pertaining to the property and maintain all online channels to be accurate and brand compliant according to company standards.
•Conduct regular quality assurance audits on the hotel’s descriptive content & images to ensure parity on all channels and integrity with brand website.
•Identifying and evaluating new marketing opportunities to increase direct internet traffic as well as monitoring the online presence as well as rate position of immediate competitors

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Telephone Operator - Fujairah Rotana Resort - United Arab Emirates

You should ideally have a diploma / degree in the hospitality field with similar previous work experiences. Excellent written and verbal English communication skills along with strong voice modulation abilities are essentials. Computer literate and previous experiences with Opera are an advantage.

As a Telephone Operator you are responsible to handle every phone call with importance to provide professional and customer focused response to our guests, ensuring their stay will become a memorable experience, whereby your role will include key responsibilities such as:

•Receive each guest call in a professional and friendly manner
•Maintain effective communication with all related department to ensure smooth service delivery
•Handle every query in a polite and courteous manner and exceed guest expectations
•Ensure guests are greeted by name upon calling as per the Rotana Standard
•Maintain an up to date knowledge of the hotel and local services
•Maintain an awareness of guest profile through the Opera guest profile system
•Complete management’s long distance call vouchers and record them on the traffic sheet
•Maintain the guest wake up call sheet and deliver calls accordingly on time and to the established standard
•Ensure the proper operation of the switchboard, resulting in fast and efficient transferring of internal and external calls
•Take messages for guests and management as per the required standard.

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Reservations Sales Officer - dnata - United Arab Emirates

Purpose
    To manage a team by providing specialized business expertise on a daily basis including application of relevant motivational support, training, management and effective communication skills in order to deliver superior customer service and by successfully achieving prescribed revenue targets as a result.
    To ensure the team's proficiency in superior handling of all clients in a proactive manner.
    To effectively handle and resolve complaints to maintain business rapport that will satisfy client's requirements that will guarantee preservation of repeat customers.

Qualifications and Experience:
    'A' level education or 12 years schooling
    A minimum of 5 years experience in the travel industry, with front line Travel experience of which at least 2 years should be in a supervisory role
    Knowledge of Dnata Front Office system / Airline Reservation systems.
    IATA Certificate or equivalent in Advanced Fares and Ticketing.
    Proficient in MS office applications such as MS Word and Excel.
    Excellent knowledge of the local market fares on principal carriers.
    A good command over spoken Arabic preferable.

Accountabilities
    Plan and organise workflow, assign tasks, delegate responsibilities, set operational priorities and ensure fair distribution of the workload to increase optimum operational efficiency achieve the revenue budget. Provide technical support and personally handle customer calls as required. Participate in Management Team meetings, advising management of issues affecting performance and proposing solutions and continuously review work processes and implement changes to improve efficiency and cost effectiveness of the team.
    Anticipate operational peaks and device methods to efficiently handle work pressure and ensure all available resources are utilised at optimal levels to meet production targets and to increase profitability as constantly required for the unit. Manage staff duty rosters, taking into consideration, peak hours of engagement, training needs, annual leave and ensure adequate operational coverage uncompromising superior customer service levels.
    Assist and coach the operational team placed under his/her responsibility to proficiently perform at above average levels able to offer efficient travel solutions and delivers a product that exceeds the expectation of clients. Constantly looking for sales opportunities. Coaches team to book flights with value added services such as hotel booking, car hire, complimentary chauffeur drive and others to ensure management of repeat satisfied customers. Handle, when the need arises, a selected portfolio of exclusive clients who may need extra special handling and thereby ensuring total loyalty of clients. Use the PM Review tool for the development of staff skills, carry out timely reviews and provide regular feedback to staff on a one to one basis.

Closing: 12 Feb '13

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Digital Security Investigations Officer - Emirates Airline - Dubai - United Arab Emirates

Computers, mobile phones are life line of communication. At times it is misused and with the increase in computer/Mobile phone crimes, the device play as evidence, computer forensic investigators have become important players in criminal investigations, making it important to understand how the contrivance was misapplied.

In this role you will be required to investigate Digital related criminal activities and eradicate negative influences in the system which tend to have an adverse influence on the organisation and cause financial loss for the organisation or tarnish the image of the company.

Furthermore, in this role as a digital forensic investigators you will be responsible for the collection and analysis of the evidence contained on computers, mobile phone as well as the hardware used to create that data.

Qualifications :
    Degree or Honours (12+3 or equivalent)
    Graduate from a recognised university/or a formal diploma on security training, covering security of installations, Fire fighting, airline security, online.
    Fluency in the English Language for preparation of reports is a must.
    Candidate must have IT skills writing reports on work document, XL sheet, PowerPoint presentation as well as knowledge of the latest tools in report writing mediums and presentations

Experience and Knowledge:
    The job holder should have 5 years practical experience in general security duties, as related to big organisations and particularly in carrying out Digital criminal investigations.
    Knowledge and experience working in aviation industries handling cargo, baggage and passenger tracing will be considered.
    Candidates from the field of media, journalism will also be an added advantage with an experience in interviewing and report writing skills.
    Experience in Ethical Hacking and/or Comupter forensics would be a distinct advantage.

Outline
    To plan, coordinate and conduct Digital realted investigations.
    To prove no evidence tampering has occurred, computer forensic investigators maintain meticulous documentation of every step taken in the investigation to prove an evidence chain of custody in court.
    The investigator interprets the data to provide a clear picture of the evidence's meaning to the other parties involved in the investigation.
    Computer forensic investigators are also often required to report their findings in court, including articulating the investigative process, evidence preservation techniques and evidence analysis for the company.
    To investigate criminal activities and eradicate negative influences in the system which tend to have an adverse influence on the organisation and cause financial loss for the organisation or tarnish the image of the Company..
    Other Company staff related cases will be thoroughly investigated for quick disposal and remedial measures suggested for incorporating in the system to rectify the process and the procedures and to maintain discipline as per the Companys policy

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