Requirements:
1. Very presentable and with excellent English & Arabic (oral and written). Arabic applicants have advantage.
2. Excellent computer skill
3. Previous experience in hospitality industry an advantage
4. Able to manage multi-tasking with confidence and grace
5. Friendly, warm and proactive
6. Adaptable and fast learner
7. Ability to handle pressure
Under the general direction and supervision of the Front Office Manager, the Lobby Ambassador is responsible
for rendering services related assignments by the Front Office Manager and to the hotel guests in order to achieve the highest possible guest satisfaction.
Specific Duties and Responsibilities
Welcoming guests in proper InterContinental standards
Responsible for responding to a wide range of requests by hotel guests for local and overseas commercial transactions and communications
Promotes inter hotels sales and in house facilities, be familiar with any on going event in the hotel
Attends training sessions, departmental meetings and daily briefing as required by management.
Maintains appropriate standard conduct, dress, hygiene, uniforms, appearance, posture and wears the name tags at all times.
Performs related duties and special projects as assigned.
Handles room
blocking for the VIP arrivals bases on their preferences.
Prepares the
VIP’s registration form, welcome booklets, vingcard keys, airline
reconfirmation forms, temporary ID and other inserts necessary.
Submits
reports of the following: VIP
arrivals / VIP
departures / Arrivals
by flight time
Reservations-Guest
Recognition Form-
Arrivals
expected not yet check in
Inspects the
rooms and ensures that all room amenities are placed inside the rooms prior to
the guest’s arrival.
Coordinates
and follows up with Housekeeping and or Room Service the delivery of special
amenities.
Hands over
messages/items for the guests upon their arrival.
Attends to the
different requests and services required by the guests.
Apply Online
1. Very presentable and with excellent English & Arabic (oral and written). Arabic applicants have advantage.
2. Excellent computer skill
3. Previous experience in hospitality industry an advantage
4. Able to manage multi-tasking with confidence and grace
5. Friendly, warm and proactive
6. Adaptable and fast learner
7. Ability to handle pressure
Under the general direction and supervision of the Front Office Manager, the Lobby Ambassador is responsible
for rendering services related assignments by the Front Office Manager and to the hotel guests in order to achieve the highest possible guest satisfaction.
Specific Duties and Responsibilities
Welcoming guests in proper InterContinental standards
Responsible for responding to a wide range of requests by hotel guests for local and overseas commercial transactions and communications
Promotes inter hotels sales and in house facilities, be familiar with any on going event in the hotel
Attends training sessions, departmental meetings and daily briefing as required by management.
Maintains appropriate standard conduct, dress, hygiene, uniforms, appearance, posture and wears the name tags at all times.
Performs related duties and special projects as assigned.
Handles room
blocking for the VIP arrivals bases on their preferences.
Prepares the
VIP’s registration form, welcome booklets, vingcard keys, airline
reconfirmation forms, temporary ID and other inserts necessary.
Submits
reports of the following: VIP
arrivals / VIP
departures / Arrivals
by flight time
Reservations-Guest
Recognition Form-
Arrivals
expected not yet check in
Inspects the
rooms and ensures that all room amenities are placed inside the rooms prior to
the guest’s arrival.
Coordinates
and follows up with Housekeeping and or Room Service the delivery of special
amenities.
Hands over
messages/items for the guests upon their arrival.
Attends to the
different requests and services required by the guests.
Apply Online
