Shift Briefing Coordinator - Emirates Airline - Dubai - United Arab Emirates

To provide proactive customer service to cabin crew, whilst implementing and monitoring the operational processes and procedures i.e. the check-in, briefing, dispatch and arrival processes for cabin crew thereby facilitating the effective functioning of Cabin Crew Operations. The role spans a number of areas (Lobby, Standby Lounge, Arrivals, Departures, Airside/Landside Bus Bays), covering a 24 hour operation, and ensures compliance with service, safety, personal, legal and operational requirements.

Qualifications / Experience
    A levels + 3 years experience OR
    O levels + 5 years experience of which 2+ years are in a customer service role
    Proficiency in the use of computer systems
    Good interpersonal skills and multi-cultural awareness
    Ability to communicate clearly and effectively

Job Outline
1. Using systems such as Briefing Management System (BMS) and Integrated Operations Browser (IOB), together with their knowledge of Flight Time Limitations, rostering practices and systems, ensure that crew are legal. Monitor the Briefing Management System to ensure departing Cabin Crew complements are accurate and meet Emirates safety, customer service, and productivity guidelines. Raise any discrepancies or variances in complements for addressing with Crew Scheduling for rectification prior to departure.

2. Administer Service Delivery’s punctuality policy using role specific discretion in making effective and timely operational decisions to ensure customer service standards and/or on-time performance are not compromised. This includes liaison with other departments such as Crew Scheduling to ensure all key stakeholders are informed.

3. Execute department operational contingency plans as directed by the Shift Briefing Officer (SBO) and/or Cabin Crew Operations Management in response to operational disruptions i.e. weather, mass system failures etc., and aircraft incidents in order to maintain the integrity of Emirates flight departure schedules.

4. Prepare and verify contents of the Purser flight folder to ensure all information for the operating crew is accurate, relevant and meets the legal, safety, security and service requirements. Maintain working knowledge of information required for each destination.

5. Proactively interact with Cabin Crew and Flight Deck crew to ensure the smooth operation of the lobby area by directing traffic flow, handling exceptions which require manual crew immigration and check-in, monitoring and resolving kiosk and baggage system issues.

6. Effectively communicate issues affecting the operations, the resolutions implemented and their progress with the SBO/Cabin Crew Duty Manager. Contribute to the departmental shift report which is circulated to all stakeholders with Service Delivery including senior management by compiling the daily operational shift report for the rostered area.

Closing: 13 Feb '13

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Pre-school Teaching Assistants - Little Gems International - Dubai - United Arab Emirates

Pre-school teaching assistants  - full time and maternity cover required – ideally with experience of working with children in the Early Years age group

Fluency in English is required for all posts. Please note these are local hire positions. Preference will be given to applicants on husband/family sponsorship. Little GEMS International is open for 48 weeks of the year with hours between 7am – 6pm so flexibility with regards to working hours is essential.

Little GEMS International pre-schools embrace the GEMS Core Values, aiming to provide unique, high quality education and care (‘Educare’) for babies, children and toddlers underpinned by research and best practice from around the world. Little GEMS International offers a unique approach to learning enabling children to become independent and creative learners, whilst partnering with parents to support the learning and development of each child.

Little GEMS International caters for babies and children aged from 3 months to 5 years.

We are looking to recruit outstanding Early Years Practitioners for the first Little GEMS International in the UAE which will in Al Safa/Al Manara as well as for further future locations opening across Dubai.

For assistance in completing your profile or submitting an application please email careers@gemseducation.com

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Program Chair - General Education - Higher Colleges of Technology - United Arab Emirates

Requirements
    A Master's Degree in a relevant discipline is required
    A PhD in a relevant discipline is desirable
    A Teacher Training qualification is an asset
    A minimum of 10 years of related work experience, with at least 3 years spent in a supervisory/leadership role coordinating teachers and curriculum
    At least 3 years of teaching/training experience
    Experience in developing course curriculum and assessment tools as per accreditation and international standards
    A high degree of computer literacy and demonstrated ability to integrate technology into the learning environment and teaching methodology
    Current knowledge of industry practices, trends and issues
    Superior interpersonal skills as demonstrated by the ability to form professional relationships at all levels within the organization and with appropriate external stakeholders
    Highly developed organizational, communication and presentation skills
    Strong management or leadership skills as exhibited by experience in effectively leading a team and/or chairing committees
    Experience in budget planning and implementation would be advantageous
    Overseas work experience within a multi-cultural environment would be advantageous

The Program Chair of General Education is responsible for the ownership and overall successful delivery of the college's General Education program, including curriculum, assessment, faculty development, and student progression. Divisions within General Education may include English, Mathematics, Physics and Liberal Studies in BAS programs. The incumbent provides expertise and leadership by assisting in the development of curriculum and programs and through participation in accreditation and benchmarking projects. The Program Chair supervises faculty and students in the program to ensure that students achieve required learning outcomes as outlined in the HCT Learning Model. Working within the HCT guidelines, the incumbent manages student success issues and ensures the effective implementation of the Quality Assurance system. In order to manage the delivery of courses and ensure current relevance, the incumbent builds and maintains relations with members from local industry. As a vital member of the college management team, the Program Chair represents the college on appropriate Divisional Academic Teams (DAT) and Program Advisory Committees (PAC).

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General Manager - Worldwide Sales - Oman Air - Muscat

Qualifications    
Graduate degree in business studies; Masters is preferable
15 years of significant work experience in handling sales function out of which 10 years handling sales in airline industry

    Develop and implement corporate sales plans and programs designed to maximize Corporate & Leisure revenue, create and capitalize on new and existing revenue production opportunities
    Regularly evaluate performance against objectives in order to increase efficiency and productivity of staff personnel in creating and capitalizing on new revenue production opportunities.
    Allocate resources among distribution channels and other revenue sources to secure maximum revenue return as well as implementation and managing of Company’s compensation plan for travel agents.
    Develop annual sales targets, including all sub- targets by product (quality and quantity of revenue) to ensure performance targets are set effectively and efficiently
    Review monthly sales reports form stations and produce reports of sales variances and accompanying marketplace intelligence to ensure all variances and discrepancies are identified and addressed appropriately
    Establish and maintain Station performance measures with respect to achievement of sales volumes (targets) and implement measures that include quality of traffic (yield) and sales of special products (First & Business class)..
    Manage the price setting process and ensure competitive pricing is in place for Points of Sales, while rejecting price recommendations that lower yields unnecessarily (competitive positions) for final approval by pricing department.
    Develop sales plans and promotions to ensure Stations are selling product features other than price.
    Establish and manage a POS tracking system based on MIDT data to accurately measure market shares delivered to WY by individual agency.
    Track POS based PLB schemes to achieve maximum revenue by product segment and route, while minimizing cash cost to WY.
    Direct Regional Manager in achieving YIC agreements with main competitors for all Stations to achieve the highest POS yields possible

Closing Date     04-02-2013

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Client Acount Manager - Agility Logistics - Dammam - Saudi Arabia

Reporting directly to the Senior Operations Manager, from this role you will be accountable for the efficient management of significant accounts of Agility in Saudi Arabia, ensuring fulfilment of contractual obligations, deliverance of key performance results, and implementation of continuous improvement opportunities.

To be successful in securing this role it is essential that you will have acquired:

Experience
·         3 to 5 years’ experience in Freight Forwarding/ Contract Logistics/ Transportation, 3PL
·         Experience in dealing with major accounts in Saudi Arabia
·         Experience in Oil & Gas projects
·         Experience in Client and Contract Management; project Management
·         Previous working experience in Saudi Arabia

Technical Skills
·         Product knowledge in Freight Forwarding/ Contract Logistics/ Transportation, 3PL
·         Excellent verbal and written English skills (knowledge of Arabic will be a plus)
·         Very good computer skills, an advance user of Word and Excel
·         Act as client relationship interface between assigned accounts and the company; manage positive relationships with key personnel within assigned accounts, as well within company stakeholders in Saudi Arabia, region and global in line with growth of these accounts
·         Maintain and grow gross and net revenue of assigned accounts in line with annual budget
·         Ensure valid contracts, SOPs, and KPIs are existent for all assigned accounts through the entire partnership
·         Monitor account performance through regular review meetings with operations and support functions (example - finance, billing, quality) to ensure all aspects of the business is in track
·         Conduct weekly/monthly/quarterly review meetings with assigned clients to ensure KPI s are met
·         Identify, implement and monitor improvement opportunities that translate into improved operations, reduced costs, enhanced revenue, profit and cash flows, etc.
·         Review small/inactive businesses to cancel or grow the business of
·         Ensure timely invoicing and collection in line with client’s service needs and payment terms respectively
·         Identify independently or in support from Strategic Management team/regional/global / product teams, new business opportunities and convert opportunities into revenue in line with annual budget
·         Responsible to actively manage new proposals through presentation, proposal submission, negotiation and business closure stage
·         Produce reports within set timelines and on maximum accuracy

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Business Development Manager - Agility Logistics - Dubai - United Arab Emirates

Reporting to the Sales Manager- Freight Forwarding, your responsibilities include identifying, developing and growing the sales revenue and marketing of Agility products and services, specifically for Freight Forwarding and in accordance with the strategy, budgets and business targets of Freight Forwarding.

Education
·         Bachelors degree or equivalent experience in Freight Forwarding Sales / Marketing / Supply Chain Solutions

Experience
·         3 to 4 years from the International Freight Forwarding industry i.e. Sea and Air Freight experience
·         Minimum 2 years of sales and business development experience handling large customers
·         Experience in developing and executing strategic and tactical plans, in a large and dynamic sales environment
·         Experience of the relevant Operations Safety is highly desirable

Business Development
·         Perform market intelligence activities covering pricing, market positioning, service development and prospect identification
·         Identify the top 25 customers in the local market based on their business potential
·         Devise and execute Weekly Customer Visit Plan to include new and existing customers
·         Conduct customer presentations and sales/project proposals
·         Actively seek and develop new opportunities with both internal and external customers
·         Drive new business growth across all facets of the business and in line with the sales targets/budgets set by the Sales Manager
·         Promote sales activities personally, by developing and concentrating on new Key Accounts and developing business with existing Accounts
·         Communicate with new customers, customer support and the freight management departments on relevant company policies, departmental expectations and customer expectations
·         Map developments with each customer and devise of action plans
·         Achieve a balanced portfolio of business that maximizes operational efficiency and reduces risk all in accordance to the allocation of targets set by the Sales Manager

Commercial Planning
·         Develop and communicate individual Business Development Strategy to the line manager
·         Log and maintain updated customer profile/activities/opportunities on the CRM system

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Assistant - Associate Professor Counseling Psychology - Qatar University - Doha - Qatar

Qualifications       
    Ph.D. in Counseling Psychology 
    Teaching experience
    Publication with clear research agenda
    Fluent in both Arabic and English

Responsibilities
    Teach courses to undergraduate students in Arabic and English
    Advise undergraduate students
    Collaborate with faculty on research within and across departments
    Provide service to the department, university, profession, and community
    Publish in peer-reviewed journals.
    Seek and obtain extramural funding

The College of Arts and Sciences (CAS) houses ten departments, covering a wide range of undergraduate specializations in the Arts and Sciences including English Literature & Linguistics and Arabic Languages, History, Sociology, Social Work, International Affairs, Mass Communication , Psychology , Policy, Planning & Development , Statistics, Chemistry, Biological Sciences, Environmental Sciences, Public Health , Biomedical Sciences and Human Nutrition. The College also houses four Master Programs which are in Environmental Sciences, Biomedical Sciences, Gulf Studies, and Arabic Language. In Fall 2013, CAS will launch a new master program in Material Sciences and a PhD in Biological and Environmental Sciences. Additionally, the College offers a Program of Arabic for Non- Native Speakers.

It is worth mentioning that as members of QU, CAS faculty members have excellent opportunities to secure intramural and extramural funding for their research ideas.  Qatar National Research Fund (QNRF) is major source of research funding, with individual project funding limit exceeding 1 million/project (5 million exceptional projects) along with student research funding programs. As the national and largest University in the country, Qatar University is the recipient of most of QNRF awards, with many research- active faculty members able to win multiple grants.

End Date of Advertisment 31-Jan-2013

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