Friday, July 26, 2013

Insurance Coordinator - Domasco - Honda - Qatar

To be successfully considered for this role, you must have the following experience, skills, knowledge & competencies;
* Must have work experience as an Insurance Coordinator in an automotive industry
* Must have working knowledge in negotiating and finalizing the repair cost with insurance surveyors
* Must have strong understanding of the motor insurance system
* Must have an automotive aftersales experience
* Must have excellent communication and presentation skills
* Must be able to speak, read and write in Arabic

We are currently looking to recruit an experienced Insurance Coordinator to be a part of our Honda Service team in Qatar.

The key responsibilities for this role are as follows:
* Assist   the customers for opening accident repair's insurance claim
* Verify police report and ensure the accurate completion of all relevant documents for each estimate
* Submit estimates & documents with photos to respective insurance companies
* Assist customers in case of difficulty in dealing with insurance companies
* Establish and maintain positive working relationship with insurance personal to encourage repeat and referral business.
* Resolve customer complaints immediately and according to dealer ship guidelines.
* Generate business for the body shop thru strengthening relationship with new insurance companies
* Professionally interact and maintain effective and open communication with  insurance personal and customers
* Negotiate with insurance companies and arrange final approval  and LPO to start repair
* Keep proper record of all data pertaining to the customers and collection of payment etc.,
* Compile the daily report and send the same to service manager
* Thorough with rules and regulations govern by insurance policies and procedures.
* Coordination with service advisors and job controllers
* Prepare final billing for repairs completed and submit to insurance companies for payment
* Maintain Account receivable statement for each insurance company.
Apply Online