Wednesday, July 3, 2013

Management Trainee - Oman Air - Oman

University Graduate in any one field:
    - Business
    - Administration
    - Marketing
    - Economics
    - Project Management

Special Skills & Knowledge:

    -  Fluency in Arabic and English
    - Proficiency in MS-Office applications

During Training Program:

1- Staff will receive training in different departments within the company, in order to gain knowledge and experience of airline industry, systems, procedures, policies and functionalities.
2- After completion of training and based on successful performance report, the staff will be assigned as Sales Executive and will be responsible for:


Generate Business and Clients

1- Achieve assigned sales target.
2- Identify the potential agencies/ corporate/ government and liaise with them to generate new business opportunities and follow up to achieve the set targets.
3- Monitor, plan and develop new business opportunities by analyzing the market characteristics of the territory and maximizing the opportunities of ticket sales and follow up on monthly targets in order to take necessary action steps to improve them compared to previous performance cycle.

Customer Relationship Management
1- Liaise with corporate customers to frame Incentive programs and agreements in order to ensure maximization of business partnerships and build strong customer base.
2- Receive and assist agencies request or Oman Air staff at ticket desk for passenger's specific seat allocation whilst making a booking in order to provide and oblige best available customer service

a- Assist all agents in resolving system issues with regards to ticketing and reservation process
b- Constantly check with corporate customers to promote all Frequent Flyer Programs and enroll them to add business network and assist in resolving related issues.

Support and Assistance

1- Provide timely product support in terms of support, fares and media, and keep both the agents and the company informed on business progress in order to take timely action steps with regards to job functions.
2- Liaise with agents for Group booking, receive name list from them and feed the fare in the system in order to ensure that the respective agencies can issue bulk tickets.


1- Prepare daily sales report, product/service report, promotion report and other related reports on request for District Sales Manager, Country Manger and Senior Management perusal.
2- Prepare Monthly market report of airline comparative fares (other airline practices) for Head Office to compare and see where the company stands in the competition.
Apply Online