Customer Services - Registration Manager - British Council - Sharjah - United Arab Emirates

The purpose of the job is to ensure consistently high levels of customer service to all British Council clients and customers. To work towards customer service excellence across the UAE as part of the UAE Customer Services Management Team.

Please note that the monthly salary for this post is AED 10,099 (Basic AED 7,400 + Housing allowance AED 3,500).

Essential Behaviours
Working Together
Making it happen
Being Accountable
Creating Shared Purpose

Essential Skills / Knowledge
Marketing and Customer Services
Communication Skills
Computer Skills
Financial Planning and Management

Essential Experience
Experience in customer services management or at least two years experience in a similar position.
Proven experience in cash collection  or managing revenue and/or reconciliation

The closing date for applications is 18 June 2012. Please read the Role Profile carefully and complete the application form. (You may use the Guidance notes, Behaviours pack and Generic Skills pack to help you). Fully completed applications should be returned to jobs@ae.britishcouncil.org