NOC-Data-Center-Technician/Server-Support-Abu-Dhabi-United-Arab-Emirates

Monthly Salary: (in US$) $0 - $6000
Job Description: NOC Data Center Technician/Server Support Job requirements – Experience - 2 years of Cisco networking experience, 1-2 years of VoIP or other telephony experience, 1-2 years of Windows and UNIX experience and 1-2 yrs of NOC or Command Center experience.​ Qualification – Must be a graduate in Computers / I.T. Must have UAE experience. Must be willing to relocate to Abu Dhabi. Any Nationality is ok. Salary – we would like to know the average market standards for similar position. Please advise. Job Description 1. Monitors various computing platforms such as, Unix, NT, and applications such as Oracle, along with monitoring network elements for alarm conditions using the Command Center support platforms 2. Generates trouble tickets when appropriate 3. Verifies and performs routine Database Backups. 4. Monitors and coordinates maintenance activities for all outage conditions throughout the data network. 5. Directs and instructs field personnel through technical problem resolution. 6. Gathers and analyzes outage activities to identify trends and ensure alarm/fault conditions are resolved promptly. 7. Monitors and tracks to ensure all Service Level Agreements (SLA) are met. 8. Continually identifies and aids with the implementation of improvements to the Command Center. 9. Identifies training and knowledge in areas that are key to improving customer service and job performance. 10. Monitors all necessary components of the Command Center including key facility components of the Command Center. 11. Creates documentation for procedures 12. Verifies accurate transfer of data sent and received by other parties. 13. Coordinators with other department personnel as a team to ensure all customers, both external and internal has all of their IT processing needs met.
Desired Candidate's Profile: Profile NOC Data Center Technician/Server Support Job requirements Experience - 2 years of Cisco networking experience, 1-2 years of VoIP or other telephony experience, 1-2 years of Windows and UNIX experience and 1-2 yrs of NOC or Command Center experience.​ Qualification – Must be a graduate in Computers / I.T. Must have UAE experience. Must be willing to relocate to Abu Dhabi. Any Nationality is ok. Salary – we would like to know the average market standards for similar position. Please advise. Job Description 1. Monitors various computing platforms such as, Unix, NT, and applications such as Oracle, along with monitoring network elements for alarm conditions using the Command Center support platforms 2. Generates trouble tickets when appropriate 3. Verifies and performs routine Database Backups. 4. Monitors and coordinates maintenance activities for all outage conditions throughout the data network. 5. Directs and instructs field personnel through technical problem resolution. 6. Gathers and analyzes outage activities to identify trends and ensure alarm/fault conditions are resolved promptly. 7. Monitors and tracks to ensure all Service Level Agreements (SLA) are met. 8. Continually identifies and aids with the implementation of improvements to the Command Center. 9. Identifies training and knowledge in areas that are key to improving customer service and job performance. 10. Monitors all necessary components of the Command Center including key facility components of the Command Center. 11. Creates documentation for procedures 12. Verifies accurate transfer of data sent and received by other parties. 13. Coordinators with other department personnel as a team to ensure all customers, both external and internal has all of their IT processing needs met. Experience 3 - 10 years. Education Basic - Bachelor of Technology/Engineering , PG - Chartered Financial Analyst ( Finance ). Nationality Any Nationality. Gender Any
Contact Details: Name Raghuraj - Assistant Manager
Email raghu@webecome.com