Tuesday, December 17, 2013

Business Analyst - Etihad Airways - Abu Dhabi - United Arab Emirates

Etihad Cargo operates a fleet of nine dedicated cargo aircrafts, working within the IT Cargo and Revenue Management team, you will work within a high pressured environment, dealing with conflicting demands and changing business priorities. This role may involve significant overseas travel to our 72 international destinations, delivering a variety of projects to demanding deadlines.


    University degree or equivalent technical qualifications.
    Pass English and Analytical test set by Etihad
    Practitioner level certification in UML methods and tools or equivalent (Systems Modelling techniques) from accredited organizations such as BCS “British computer society” is preferred
    6 years business process analysis experience including an assignment outside core role, fully competent. Uses functionally specific knowledge
    Experience in gap analysis, process modelling and business case development.
    3 years Airline/travel domain knowledge is required
    Certification of PRINCE 2 would be an added advantage.

    Analysing and documenting business cases, business processes and new system requirements for assigned business areas.
    Works with the business to define requirements and develops business cases for corporate/departmental projects.
    Investigate operational requirements, problems and opportunities - Capturing and documenting business needs in conjunction with internal and external stakeholders
    Seek effective business solutions through improvements in automated and non-automated components which provide tangible business benefits.
    Assist in the analysis of stakeholder objectives and business priorities
    Facilitates scoping and business priority-setting for change initiatives of medium size and complexity
    Contributes to selection of the most appropriate means of representing business requirements in the context of a specific change initiative, ensuring traceability back to source
    Discovers and analyses requirements for fitness for purpose as well as adherence to business objectives and consistency, challenging positively as appropriate.
    To facilitate creation of initial and full business case assessments for programme and projects in assigned business area ensuring that investment plan is sound and justified. Track benefits accrual and provide feedback to Business Sponsors on achievement of expected benefits
    Define business and user requirements for proposed solution. Highlight areas of conflict, coordinate and manage business change.
    Analyse and document business process models (as is and to be) using UML modelling techniques and tools.
    Prepare financial analysis computations including NPV and IRR and show various sensitivity analyses
    In partnership with the Project Manager(s) support preparation of test cases, test scripts and conduct testing as well as development and delivery of training to users.
    Prepare high-level costing (one-time and on-going) by obtaining estimates and information from Etihad departments and external suppliers (RFIs)
    Support the business through the implementation process and contribute the clarity of technical messages to the business.
    Analyse and document business requirements for new IT systems and services, prioritising according to business importance

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