The fraud monitoring analyst is a 24/7 working type. Core mission for this role is to monitor all credit card, debit card and merchant acquiring transactions, to identify and prevent fraud activities. The jobholder’s responsibilities in general are to save the bank’s assets from financial losses due to fraud activities. The jobholder will also improve capabilities and resources for the improvement and prevention of fraud risk. Fraud monitoring analyzes security information aspects and fraud prevention techniques, and takes measures to prevent losses and recommend approaches for improving the bank security posture. Also, the jobholder will participate in organizational policy setting to reduce the risk of loss from fraud and abuse of authorities.
Job Responsibilities and Primary Duties
Fraud monitoring unit operates 24/7, thus the job holder will work on shift mode (8 hours). He will be responsible to review triggered credit card and debit card transactions to identify if any suspicion on fraud activity and potential losses. The jobholder will review and escalate suspicious cases to the investigation unit to further study it, and resolve irregular transactions reported by customers. The jobholder will also identify business areas, merchant segment level, spending parameters level, countries, etc., that requires increased security controls to protect the bank and its customers from potential incidences of fraud. Jobholder will keep detailed records of suspicious activity, analyze trends, communicate security threats to management and provide recommendations for loss prevention as needed.
In regards to the shift mode, additional shift allowance will be provided.
Job Skills and Qualifications
A diploma Degree
Good level in English Skills
Maximum of two years of work experience
Familiar with the Payment Card Industry (PCI) and its regulations.
Basic Knowledge on the best practices of Credit Card and system analysis.
Aware of organizational policy and procedures.
Good in technology system usage and communication.
Good knowledge and hands-on systems usage and MS application.
Detail-oriented to demonstrate analytical and problem-solving skills and the ability to recognize non-obvious activity patterns.
Apply Online
Job Responsibilities and Primary Duties
Fraud monitoring unit operates 24/7, thus the job holder will work on shift mode (8 hours). He will be responsible to review triggered credit card and debit card transactions to identify if any suspicion on fraud activity and potential losses. The jobholder will review and escalate suspicious cases to the investigation unit to further study it, and resolve irregular transactions reported by customers. The jobholder will also identify business areas, merchant segment level, spending parameters level, countries, etc., that requires increased security controls to protect the bank and its customers from potential incidences of fraud. Jobholder will keep detailed records of suspicious activity, analyze trends, communicate security threats to management and provide recommendations for loss prevention as needed.
In regards to the shift mode, additional shift allowance will be provided.
Job Skills and Qualifications
A diploma Degree
Good level in English Skills
Maximum of two years of work experience
Familiar with the Payment Card Industry (PCI) and its regulations.
Basic Knowledge on the best practices of Credit Card and system analysis.
Aware of organizational policy and procedures.
Good in technology system usage and communication.
Good knowledge and hands-on systems usage and MS application.
Detail-oriented to demonstrate analytical and problem-solving skills and the ability to recognize non-obvious activity patterns.
Apply Online