Sunday, October 21, 2012

Officer Sales - Oman Air - Oman

    Higher Secondary  School
    IATA basic ticketing course is preferable

Experience Required   
Minimum 2 years in airline ticketing field

Generate Business and Clients
    Receive sales target from Head Office and identify the potential agencies/ corporate/ government and liaise with them to generate new business opportunities and follow up to achieve the set targets.
    Monitor, plan and develop new business opportunities by analyzing the market characteristics of the territory and maximizing the opportunities of ticket sales and follow up on monthly targets in order to take necessary action steps to improve them compared to previous performance cycle.

Customer relationship Management
    Liaise with corporate customers to frame Incentive programs and agreements in order to ensure maximization of business partnerships and build strong customer base.
    Receive and assist agencies request or Oman Air staff at ticket desk for passenger's specific seat allocation whilst making a booking in order to provide and oblige best available customer service
        Assist all agents in resolving system issues with regards to ticketing and reservation process
        Constantly check with corporate customers to promote all Frequent Flyer Programs and enroll them to add business network and assist in resolving related issues.

Support and Assistance
    Provide timely product support in terms of support, fares and media, and keep both the agents and the company informed on business progress in order to take timely action steps with regards to job functions.
    Liaise with agents for Group booking, receive name list from them and feed the fare in the system in order to ensure that the respective agencies can issue bulk tickets.

Closing Date     21-10-2012

Apply Online