We are looking for freelance customer service staff for our offices in Abu Dhabi, Dubai and Sharjah.
The purpose of the job is to provide a professional customer service to all British Council customers through a range of mediums (face to face, email and phone) as a key member of the Customer Services Team
Freelance customer service staff will be paid an hourly rate of AED 35 to AED 50 based on the job assignment.
Essential Skills and Knowledge
Customer Services
Computer Skills
Communications Skills
English Proficiency - IELTS level 6
Essential Experience
At least one year experience in customer services and in handling enquiries and complaints
Knowledge of finance and accounting
Proven experience in cash collection
The closing date for applications is 10 January 2013. Please read the Role Profile carefully and complete the application form. (You may use the Guidance notes, Behaviours pack and Generic Skills pack to help you). Fully completed applications should be returned to jobs@ae.britishcouncil.org
The purpose of the job is to provide a professional customer service to all British Council customers through a range of mediums (face to face, email and phone) as a key member of the Customer Services Team
Freelance customer service staff will be paid an hourly rate of AED 35 to AED 50 based on the job assignment.
Essential Skills and Knowledge
Customer Services
Computer Skills
Communications Skills
English Proficiency - IELTS level 6
Essential Experience
At least one year experience in customer services and in handling enquiries and complaints
Knowledge of finance and accounting
Proven experience in cash collection
The closing date for applications is 10 January 2013. Please read the Role Profile carefully and complete the application form. (You may use the Guidance notes, Behaviours pack and Generic Skills pack to help you). Fully completed applications should be returned to jobs@ae.britishcouncil.org
