Sunday, April 20, 2014

Clinical Nurse Managers - Sidra Medical Research Center - Doha - Qatar

CLINICAL NURSE MANAGERS - Pediatric Inpatient Units (Medical, Surgical, Nephrology)

The Clinical Nurse Manager is responsible for leading and demonstrating the provision of safe, patient and family focused quality care on his/her unit/clinic, 24-hours a day. The Clinical Nurse Manager is a key member of the interprofessional team and ensures that standards for nursing care are adhered to at the unit/clinic level.  The Clinical Nurse Manager in collaboration with team members is accountable for  ensuring that commissioning, recruitment, onboarding, orientation and service activation responsibilities are carried out in accordance with Sidra’s plans, policies, and timelines.  The Clinical Nurse Manager is responsible for identifying risks in these processes, informing leadership and actively participating in managing timely solutions.

    Masters degree in Nursing, a Healthcare related field, or an MBA
    Registered Nurse (3 year program)
    Current nursing licensure
    At least 7 years progressive management experience in nursing, within an acute care academic hospital setting in North America, UK, Ireland,Northern/Western Europe, South Africa, Australia, or New Zealand
    Strong clinical nursing experience in a pediatric environment
    Demonstrated managerial experience in peditaric inpatients
    Demonstrated experience with interviewing, hiring, mentoring and performance evaluation
    Demonstrated experience with clinical Information systems, including staffing and scheduling systems, and time and attendance systems
    Demonstrated knowledge and application of specialty Standards of Care
    Proficiency with Microsoft Office suite

    Serves as a professional and role model for staff and is an advocate for patients and their families demonstrating behaviors consistent with the organizational/education competency framework, Sidra values, policies, procedures and guidelines.
    Provides supervision and guidance to staff ensuring that all care is provided in accordance with Divisional Core Standards of Nursing Care and established policies and procedures.
    Evaluates and ensures that individualized discharge planning needs are assessed on admission.
    Ensures an interprofessional approach to facilitate a timely discharge or transfer to the next level of care or home.
    Ensures safe patient care by making patient assignments based on patient acuity and skill mix.
    Evaluates and ensures that clinical documentation, nursing diagnoses and plans of care are integrated and effective in delivering an individual plan of care.
    Promotes a safe environment and safe patient care by embracing a safety culture and identifying areas of risk.
    Demonstrates an understanding of evidence-based healthcare methodology and its’ ability to positively impact patient outcomes.
    Participates in the integration and evaluation of research into practice.
    Utilizes outcome measures to evaluate effectiveness of care through the review of data and the questioning of inconsistencies.
    Works towards the achievement of agreed key performance indicators for self and unit.
    Indentifies patient care issues and/or strategies to improve and positively impact on the quality of care and patient outcomes.
    Collaborates with the Clinical Nurse Manager and Clinical Educators in planning, implementation and evaluation of patient/family and staff education.
    Applies problem solving techniques and evidence based solutions to unit/clinic related issues. Evaluates and ensures appropriate escalation of issues to meet patient/family/staff needs and resolve conflicts.
    Communicates effectively and efficiently with patients, families and colleagues, addresses patient/family complaints immediately and assists in the investigation of written complaints.
    Ensures the effective orientation, precepting and support of new staff and students.
    Provides a welcoming work environment and monitors and tracks individuals’ progress.
    Contributes to the employee performance appraisal cycle objectively and assists with action plans arising from appraisals as necessary.
    Counsels and/or disciplines staff when appropriate.
    Supports the retention of all staff by creating a healthy work environment that facilitates teamwork, and treats colleagues, patients/families and visitors with dignity and respect at all times.  Ensures relevant information is communicated to all staff effectively and efficiently.
    Maintains effective administrative processes in the unit/clinic and reviews and revises unit/clinic policies and procedures as required.

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