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Thursday, April 24, 2014

Officer Reservation - Ticketing SLL - Oman Air - Salalah

Education:
 -Graduate .

Special Skills & Knowledge:
–Marketing Intelligence
–Excellent Customer Relationship Skills
–Excellent Negotiation and Persuasion Skills
–Good  Analytical Skills
 -Knowledge to understand the ticket

1-Optimum management of the resources with in the department.
2-Responsible to all day to day activities
3-Overall Supervision of ticketing and PTA activities
4-Maintain proper register for PTA.
5-Distribute all fare circulars and update all staff from time to time.
6-Safe guard all Cash valued documents
7-Set objectives for all ticketing staff set standards and ensure that they are met or exceeded.
8-Set standards for the entire section to reflect Oman Air Image.
9-Provide Oman Air customers (passengers and travel Agents) all services to the companies standards
10Lead, train and develop the staff to achieve highest level of performance
11-Motivate staff and recommend reward according to performance and productivity.
12-Create a cordial working atmosphere to increase the productivity of the staff
13-Prepare duty roster and assign duties to the staff
14-To plan training requirements for the staff
15-Coordinate closely with CRC and Airport Manager/Supervisor.
16-Compile monthly statistics
17-Inform management about competitors practices
18-Update Management with all relevant statistics.

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