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Tuesday, November 20, 2012

Airport Services Officer - DMM Station - Oman Air - Damam - Saudi Arabia

Qualifications  
    Graduate degree in any discipline
    Station Management (IATA Course)
    Load Control
    Acceptance of dangerous goods
    Team building
    Leadership

Experience Required  
Minimum 6 years of significant work experience in a Supervisory role in the similar function

    Oversee the ground handling function of Oman Air aircraft to ensure adherence to the company
    Liaising with all departments (ground handling, catering, cargo, security) for all operational requirements part of the daily operations and On Time performance related issues
    Act as a focal point for finance department for handling finance related enquiries, with GDS department for handling e-ticketing and other new initiatives and with call center and Ruwi office for handling queries on daily operations
    Monitor the MIS (Pax Plus) update to ensure data validity
    Conduct detailed investigation of passenger complaint, suggest recommendations to ensure corrective measures are implemented
    Follow up on MEDA passengers in Hospital and facilitate their travel to ensure all MEDA passengers are handled as per the company rules and regulations
    Evaluate monthly catering wastage and liaise with CT for changes and recommendations to ensure enhance efficiency in daily operations
    Evaluate monthly left behind and mass offloading of baggage and liaise with other airlines for assistance to forward Left behind baggage to ensure efficiency in daily operations
    Liaise with scheduling and flight operations during flight disruption and re-routing of passengers to ensure efficient load control
    Conduct training need analysis for subordinates and liaise with training department to ensure all training needs are identified and addressed

Closing Date     25-11-2012

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