This position is responsible for the smooth operation of the CBORD Diet Office Management System (DOMS) including staff operation of the system, staff training related to DOMS, general use of a personal computer as it pertains to DOMS and use of the CBORD Bedside Menu Entry System (BME). In addition, this position is responsible for monitoring system operation, maintaining the DOMS database, initial trouble shooting of software and computer hardware problems and applications.
PRIMARY DUTIES AND RESPONSIBILITIES
Responsible for the total operation of the system with the exception of the interface programming and hardware configuration.
Serves as the primary system operator and contact person with CBORD for system operations.
Serves as the primary department contact for the DOMS, and its interfaces, with the Information Technology (IT) Department.
Responsible for coordinating system downtime with the IT Department and CBORD for system maintenance, software upgrades or hospital network downtimes.
Is required to be on call to coordinate “after work hour problems.”
Responsible for system maintenance including the Food Dictionary, Meal Food Lists, and system parameters. Coordinates the DOMS aspects of menu changes.
Coordinates downtimes with IT staff, department staff and CBORD as needed.
Responsible for monitoring the interfaces to the DOMS pertaining to problems within the DOMS. Takes appropriate action to see that these problems are resolved.
Responsible for department-level testing in the event of an interface upgrade or change.
Responsible for the initial troubleshooting of problems related to the DOMS and computer hardware. Contacts CBORD and/or hospital IT staff as needed.
Responsible for training department staff, both professional and food service, in the operation of DOMS.
Responsible for system quality control as it pertains to system operation and patient satisfaction survey
EXPERIENCE REQUIREMENTS
Minimum of two (2) years’ experience in Dietary System or in a similar role is required.
Previous experience in the hospitality industry with experience in room service operations, personnel management or guest relations is preferred.
Knowledge in operating a personal computer, “palm-type” computer, laser printer and familiarity with how to function within a networked computer environment.
Knowledge in operating the DOMS programs and aspects of clinical interfaces.
Able to effectively teach others how to operate the system including diet office staff, Diet Technicians staff, food service supervisors and food service managers.
Knowledge of basic trouble shooting skills with regards to system, network and hardware problems.
Healthcare experience is preferred
EDUCATION REQUIREMENTS
Bachelor Degree in Information Systems / Technology or equivalent is required
Master Degree in Information Systems / Technology or equivalent is preferred
Apply Online
PRIMARY DUTIES AND RESPONSIBILITIES
Responsible for the total operation of the system with the exception of the interface programming and hardware configuration.
Serves as the primary system operator and contact person with CBORD for system operations.
Serves as the primary department contact for the DOMS, and its interfaces, with the Information Technology (IT) Department.
Responsible for coordinating system downtime with the IT Department and CBORD for system maintenance, software upgrades or hospital network downtimes.
Is required to be on call to coordinate “after work hour problems.”
Responsible for system maintenance including the Food Dictionary, Meal Food Lists, and system parameters. Coordinates the DOMS aspects of menu changes.
Coordinates downtimes with IT staff, department staff and CBORD as needed.
Responsible for monitoring the interfaces to the DOMS pertaining to problems within the DOMS. Takes appropriate action to see that these problems are resolved.
Responsible for department-level testing in the event of an interface upgrade or change.
Responsible for the initial troubleshooting of problems related to the DOMS and computer hardware. Contacts CBORD and/or hospital IT staff as needed.
Responsible for training department staff, both professional and food service, in the operation of DOMS.
Responsible for system quality control as it pertains to system operation and patient satisfaction survey
EXPERIENCE REQUIREMENTS
Minimum of two (2) years’ experience in Dietary System or in a similar role is required.
Previous experience in the hospitality industry with experience in room service operations, personnel management or guest relations is preferred.
Knowledge in operating a personal computer, “palm-type” computer, laser printer and familiarity with how to function within a networked computer environment.
Knowledge in operating the DOMS programs and aspects of clinical interfaces.
Able to effectively teach others how to operate the system including diet office staff, Diet Technicians staff, food service supervisors and food service managers.
Knowledge of basic trouble shooting skills with regards to system, network and hardware problems.
Healthcare experience is preferred
EDUCATION REQUIREMENTS
Bachelor Degree in Information Systems / Technology or equivalent is required
Master Degree in Information Systems / Technology or equivalent is preferred
Apply Online
