Make a good relationship with the product vendor, Supporting the products in warranty, developing and qualified technicians
Responsibilities and tasks:
1.Products Technical Support to all Branches
2.Technician's management, Training, development & evaluations in all branches.
3.Scheduling the customers training as required.
4.Visits and support customers.
5.Attending warranty Cases/Reporting to vendor.
6.Attending and manage all product or venders representative visits.
7.Assessment and listing of special tools for the product by models for all branches.
8.Getting and maintained customers in service contracts.
9.Providing recommended spare parts list for new equipments.
10.Workshop Evaluations.
11.Attending meetings withe other departments to discussing issues and needed support.
12.Prepare the annual tests to evaluate the technicians (oral and written tests).
13.Submit the annual evaluation of the product technicians to service manager.
14.Transferring Knowledge and experience to team members.
15.Following the instructions and policies of the company.
•Qualifications (Mechanical, Electrical or Electromechanical engineering degree).
•Excellent English language (spoken and written).
•Good Communications skills.
•Analytical disposition.
•have good vision and hearing.
•Having a driving license.
•Dealing with computer applications and software.
Alkhorayef Group
P.O. Box 305, Riyadh 11411
Phone: +9661 4955452
Fax: +9661 495 0261
marketing@alkhorayef.com,
Responsibilities and tasks:
1.Products Technical Support to all Branches
2.Technician's management, Training, development & evaluations in all branches.
3.Scheduling the customers training as required.
4.Visits and support customers.
5.Attending warranty Cases/Reporting to vendor.
6.Attending and manage all product or venders representative visits.
7.Assessment and listing of special tools for the product by models for all branches.
8.Getting and maintained customers in service contracts.
9.Providing recommended spare parts list for new equipments.
10.Workshop Evaluations.
11.Attending meetings withe other departments to discussing issues and needed support.
12.Prepare the annual tests to evaluate the technicians (oral and written tests).
13.Submit the annual evaluation of the product technicians to service manager.
14.Transferring Knowledge and experience to team members.
15.Following the instructions and policies of the company.
•Qualifications (Mechanical, Electrical or Electromechanical engineering degree).
•Excellent English language (spoken and written).
•Good Communications skills.
•Analytical disposition.
•have good vision and hearing.
•Having a driving license.
•Dealing with computer applications and software.
Alkhorayef Group
P.O. Box 305, Riyadh 11411
Phone: +9661 4955452
Fax: +9661 495 0261
marketing@alkhorayef.com,
