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Wednesday, November 21, 2012

Senior Food - Beverage Manager - Emirates Flight Catering - United Arab Emirates

The Senior Food and Beverage Manager is responsible for the overall operations of the Foodcraft business including the end-to-end management of large scale high profile “Events” like Dubai Air show while managing the day-to-day operations of Food and Beverage Off-Airport outlets to achieve customer expectations as per the agreed terms of contract ensuring business growth.

Experience & Qualifications:

    Degree in Hospitality Management or equivalent professional qualification.
    High standards of professional conduct with excellent communication and presentation skills.
    Senior Managerial Food and Beverage experience in Banqueting, events catering and restaurant management.
    Valid UAE driving licence.
    Excellent people management skills with proven experience of leading and managing team in an effective manner and employing positive cultural change within.
    Strong negotiation skills and proven ability to achieve customer service recovery outcomes.
    Result orientated, appreciating and delivering milestones through contingent planning and effective schedule execution.
    Commercial acumen to prepare and analyse business cases.


Your responsibilities will include:

    Ensure compliance with Emirates Flight Catering (EKFC) safety standards and government regulations so that a safe and effective environment is provided to staff working under Foodcraft / Off airport outlets.
    Provide expertise on Food and Beverage management to the team in establishing the Foodcraft and Off Airport business within Emirates Flight Catering.
    Collaborate with the Sales and Marketing Manager and with the Assistant Vice President – Production in aligning the operational requirements with customer expectations to avoid any operational issues.
    Control and minimise costs without compromising on product quality and service.
    Prepare monthly/annual budget on CAPEX, manpower, inventory and to exercise cost control to achieve key performance indicators to improve profits.
    Business development for Foodcraft by proposing new opportunities of growth and feasibility of merger or acquisition options.
    Partnering with human resources in conducting training, disciplinary and grievances meetings, recruitments and performance management for the department employees.
    Monitor overall budget regarding food cost, revenues and overtime, as well as expense reduction through cost control and management of overall financial matters.
    Communicate and direct the Food and Beverage Manager (Foodcraft) on customer specifications providing operational guidance in implementing the catering orders on time.
    Report generation on existing and new clients on a monthly basis and conduct analysis with respect to Foodcraft’s brand positioning, market segmentation and market reach.
    Lead the Food and Beverage Airport outlets through a team of supervisors by providing operational guidance in managing the day-to-day customer expectations.

Closing: 05 Dec '12

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