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Friday, November 2, 2012

Operations Support Officer - Banque Saudi Fransi - Saudi Arabia

Provide operations supports to Private Banking Central Region and its Regional Management on day-to-day basis.

Accountabilities:
    Review of legal documents before relationship opening, obtaining NRA Approval, Account opening validation, sending legal file/SV Cards for safekeeping/scanning (i.e. use of BDS, LFD, DMAS) and Scanning.
    Other account related activities like handling inactive/dormant/unclaimed account, ID Update, periodic maintenance etc.
    Handling of Fixed Deposit/Murabaha (i.e. initial placement, rollover) and its related documentation.
    Handling of Fax/Phone Transaction (i.e. database and regularization including periodic reports).
    Supervising activities of Cards &Pins System, , Cheque Books System and BW Net (for Instant Card/Pin Issuance).
    Handling database of Clients’ Authorized Delegates (Mandoobs).
    Handling of Consent Limited to information disclosure with SFC and its related database.
    Handling personalized cheque books and its related activities.
    Supervising activities related to returned cheque, returned/stopped transfers, statement of accounts, credit cards disputes, balance certificates etc.
    Handling/arrangement for diverting clients to FransiGlobal (documentation, initial set-up etc).
    Handling Automatic Payrolls and its related documentation, verification etc.
    Coordinating with ROs on regularization of fax/phone transaction, inactive/dormant account activation, delivery of cards, pins cheque books, obtaining clients signatures on Consent, etc.
    Monitoring for customers’ acknowledgment of cards, pin, cheque books delivered outside bank.
    Supervising Complete Filing of all documents/forms etc for the Region.
    Knowledge on handling customers’ requests for LC/LG will be an added value.
    Any other task assigned by direct manager

Qualification & Experience:
    University Degree in Banking or Accounting
    Minimum 2 year experience in a similar role in a banking environment or operations exposed role in banking.

Knowledge & Skills:
    Fluent English language skills.
    PC Literate.
    Numeric and literacy skills.
    Familiar with MS Office like Words, Excel, Power Points, etc.
    Ability to work as part of a team.
    Good communication skills – written & verbal.
    Good understanding of relevant Group’s operation and administrative procedures and how they fit into the overall functioning of the group.

Apply Online