You will manage the operational activities for EK's Reservations
& Ticketing Business Systems in order to provide efficient and cost
effective solutions in improving the overall passenger process.
By working closely with Emirates Group IT you will assess recommended process and product changes to the Reservation & Ticketing business systems to reduce unit costs of operation, improving customer service and decision support, meet the plans for the current reservation system, including ensuring industry compliance at all times. To develop requirements specifications, plan and conduct acceptance testing, provide user training and implement enhancements or projects. To support analytical and statistical queries from any stakeholders who need support or reports from the Reservations and Ticketing arena.
Honours Degree
? 8+ years experience in airline reservations, ticketing and procedures.
? 5 years managerial experience within the systems domain focusing on reservations, ticketing and procedures development.
OR
? 11+ years experience in airline reservations, ticketing and procedures.
? 5 years managerial experience within the systems domain focusing on reservations, ticketing and procedures development.
Skills and Knowledge:
? Previous experience as an IATA Representative for Reservation and Ticketing is essential.
? Experience in migrating of reservation systems would be beneficial.
? Thorough knowledge of reservation and ticketing operations and Industry standards, as well as knowledge of Airport Services procedures and systems.
Closing: 18 Nov '12
Apply Online
By working closely with Emirates Group IT you will assess recommended process and product changes to the Reservation & Ticketing business systems to reduce unit costs of operation, improving customer service and decision support, meet the plans for the current reservation system, including ensuring industry compliance at all times. To develop requirements specifications, plan and conduct acceptance testing, provide user training and implement enhancements or projects. To support analytical and statistical queries from any stakeholders who need support or reports from the Reservations and Ticketing arena.
Honours Degree
? 8+ years experience in airline reservations, ticketing and procedures.
? 5 years managerial experience within the systems domain focusing on reservations, ticketing and procedures development.
OR
? 11+ years experience in airline reservations, ticketing and procedures.
? 5 years managerial experience within the systems domain focusing on reservations, ticketing and procedures development.
Skills and Knowledge:
? Previous experience as an IATA Representative for Reservation and Ticketing is essential.
? Experience in migrating of reservation systems would be beneficial.
? Thorough knowledge of reservation and ticketing operations and Industry standards, as well as knowledge of Airport Services procedures and systems.
Closing: 18 Nov '12
Apply Online
